FFWD respects the privacy of every person who visits our websites. This Privacy Statement outlines the information FFWD will collect and how we will use that information. This Statement will also tell you how you can verify the accuracy of your personal information submitted to FFWD through our websites and how you can request that we delete or update your personal information. We've developed our privacy policy from industry guidelines and standards, and local, national, and international laws and requirements. All privacy practices and methods described herein only apply insofar as permitted by the applicable standards, laws and requirements and as limited by the website or interactive banner you are visiting.

INFORMATION COLLECTED AND HOW WE USE IT

What We Collect

FFWD's primary goal in collecting personal information from you is to give you a meaningful, enjoyable and customized experience while using our websites, and to allow us to add new products and services which are relevant to consumers like you. Personal information also allows us to provide services and features that most likely meet your needs, and to customize our shop to make your online experience smooth and efficient.

Personal information received from you online will only be used for the internal technical, administrative, or marketing purposes of FFWD Pet Shop, except as otherwise required by law or as FFWD discloses to you when the information is collected.

Personal Information

When you visit DynoMutt's' websites, we will not collect any personal information about you (including but not limited to your name, address, telephone number, email address, and credit card number if you place an order with us) unless you provide it to us voluntarily. If you choose not to provide us with personal information you can still access our website; however you may be unable to participate in certain activities or place orders for products.

Aggregate and Statistical Data

FFWD may collect certain aggregate data called web log information (such as your web browser, operating system, pages visited, etc.) and use cookies when you visit some of our web pages. For instance, when you visit one of our website, our web server may automatically recognize some non-personal information, including but not limited to the date and time you visited our site, the pages you visited, the referrer (the website you came from), the type of browser you are using (e.g., Netscape, Internet Explorer), the type of operating system you are using (e.g., Windows '95 or Mac OS), and the domain name and address of your Internet service provider (e.g., America Online, Earthlink). In some cases we may also collect information about you that you voluntarily submit and which is not personal, such as general statistical information like age, gender, zip/postal code, preferences and interests. You may choose to opt-out of our statistical aggregation process by clicking here.

Information We Collect

FFWD does not require visitors to our websites to provide personal information in order to obtain access to any part of our site. FFWD collects personal information (including but not limited to your name, address, telephone number, and email address) from our visitors only on a voluntary basis.

You are in control of the personal information you provide to FFWD online. You can:

Ask for a copy of your personal information. Ask for your personal information to be corrected or updated. Ask us to remove your personal information from our records. To do this, please contact us at info@furryfriendswebdesign.com. FFWD will use reasonable efforts to provide that information to you. At FFWD Pet Shop you can enter contests or otherwise express an opinion or suggestions, subscribe to our newsletter, or participate in one of our online forums or communities. These programs require you to submit some information in order to participate We may ask visitors to submit their name, email address, pet's name, home address, and zip/postal code. You can further make choices about receiving email or newsletters from FFWD. You can always decide not to receive or stop receiving any email from FFWD that you do not want.

FFWD may run contests and other promotions on our website or through interactive banner ads. These events may ask you to provide personal information which is needed in order to administer the contest or promotion and to notify winners.

Occasionally, visitors will have the opportunity to forward information on the website to friends/relatives or to send messages from our websites to friends/relatives. This personal referral information you provide to facilitate this communication is used on a one-time basis and is not further retained by FFWD except in circumstances where we obtain consent from the people you have referred to receive communications from us.

If you provide our customer service representatives with feedback on your experiences with our products/services or otherwise submit questions to our customer service representatives , you will be asked to supply personal information for our record keeping and follow-up.

How We Use Your Information

Personal Information

We may use your personal information to contact you. For example, we may send you marketing or promotional materials including e mails or other information; we may respond to your comments or requests for information; or we may contact you if needed in the course of processing or shipping your order for products offered through our website.

We also use personal information about you to improve our marketing and promotional efforts; to statistically analyze site usage; to improve our content and product offerings; and to customize our sites' content and layout . We may also use your information to deliver information to you that, in some cases, is targeted to your interests, such as targeted banners, new products and promotions. We believe these uses allow us to improve our site and better tailor it to meet our friends' needs. FFWD does not collect personal information automatically, but we may combine non-personal information collected automatically with your previously submitted personal information.

FFWD occasionally sends visitors who have opted-in e mails describing new products, promotions or events. These services are optional and you may opt-out of these services completely, at any time. We will only store your personal information for a reasonable period of time.

DATA SHARING AND TRANSFER

How We May Share Information FFWD will not trade, sell or share your personal information without your consent, unless required by law or as disclosed to you when the information is collected. However, aggregated and statistical data from our visitors may be shared with other companies. For example, we could tell one of our vendors that "20,000 people visited a web page showing your product."

Occasionally, we may share personal information from you (such as name, mailing addresses and email addresses) with agents, contractors or partners of FFWD in connection with services that these individuals or entities perform for or with FFWD. These agents, contractors or partners are restricted from using this data in any way other than to provide services for FFWD, and they may not share or resell this data. We may, for example, provide your information to agents, contractors or partners for data processing services, for contacting winners of contests or so that they can mail you information that you requested.

FFWD also reserves the right to share the information to respond to duly authorized information requests of governmental authorities or where required by law.

Data Transfers

Your personal information will generally be stored in our databases, but may be stored in additional locations for the purpose of maintaining system backups or in disaster recovery situations. FFWD data protection standards are the same, regardless of where your personal information is stored.

COOKIES AND WEB BEACONS

When you view of our website, we may collect information about you. The collection of this information is done either through "cookie" technology or with "web beacons" (also called "single-pixel gif" or "web pings").

Cookies

When you view our website, we may store some information on your computer. This information will be in the form of a small text file, also called a "cookie." Cookies help us in many ways to make your visit to our website more enjoyable and meaningful to you. For example, we may use a cookie to remember temporarily what entries you made on a form so that if an error occurs you will not have to start all over again. They also allow us to tailor a website or advertisement to better match your interests and preferences. Most browsers can be configured not to accept cookies or to indicate when a cookie is being sent.

Web Beacons

Web beacons are site instrumentation that help us to determine, for instance, whether a page has been viewed or not and, if so, how many times. When you ask us to send you information on a promotion or a newsletter, we may use web beacons to establish how many of the e mails are actually opened. In general, any electronic image viewed as part of a web page, including an ad banner, can act as a web beacon. Third party organizations that serve ads or other images onto FFWD's website may use cookies and/or web beacons. FFWD retains no control over such third party cookies and/or web beacons and does not have access to the information related to third party cookies and/or web beacons.

CHOICE

Our site allows you to choose to receive or stop receiving communications from us or not to provide certain personal information when using site or entering any of FFWD's contests.

DATA SECURITY AND RESPONSIBILITY

FFWD is committed to keeping the data you provide us secure and will take reasonable precautions to protect your personal information from loss, misuse or alteration. Agents, contractors, or partners of FFWD who have access to your personal information in connection with providing products from FFWD are required to keep the information confidential and are not permitted to use this information for any other purpose than to carry out the services they are performing for FFWD.

ACCESS TO YOUR INFORMATION AND COMPLAINTS

Accessing, Correcting, Updating and Deleting Your Personal Information

If you have submitted personal information to FFWD through FFWD's website or interactive advertisement, or if someone else has submitted your personal information through FFWD's website or interactive advertisement you can:

Access, correct, or update your personal information by contacting us via email at info@furryfriendswebdesign.com.

FFWD will use reasonable efforts to supply you with the information you requested to access and to correct any factual inaccuracies in this information.

Have your personal information deleted by sending us an e mail to: info@furryfriendswebdesign.com. We will then use reasonable efforts to remove your personal information from our files.

Complaints

FFWD is committed to working with our customers to obtain a fair and rapid resolution of any complaints or disputes about privacy. Please send us your questions or comments regarding our privacy practices to info@furryfriendswebdesign.com.

LINKS TO OTHER SITES

FFWD's website may contain links to other websites. FFWD is not responsible for the privacy practices or the content of such websites. We recommend you carefully read the privacy policies of each site you visit.

YOUR ACCEPTANCE OF OUR PRIVACY PRACTICES

By using this website you signify your acceptance of this Privacy Statement, and your adhere to the terms and conditions posted on this website. If you do not agree with any of these terms, please do not use this site or submit any personal information.